Frequently Asked Questions

How do we provide warranty service?

Our wheels are all produced by professional manufacturers. The performance warranty of the wheels is 3 years, and the appearance warranty of the wheel paint surface is 18 months (the appearance warranty of the full painting is 24 months. If there are external factors that affect the peeling and discoloration of the paint surface, it is not covered by the warranty. Within the scope, it includes but is not limited to the following situations: hitting hard objects or road pits and shoulders when driving at high speed; bruises caused by flat tires; bad weather and environment; you need to provide relevant evidence when applying for warranty, such as high-definition pictures and descriptions, such as Please contact us in time if there is a real quality problem. Once the quality problem is identified, we will reply you as soon as possible.

What are the precautions for custom services?

Since this service is personalized customization, please forgive me that no refund can be made after the order is confirmed.

Why is there a color difference?

Due to different display settings, shooting lighting, angles and other factors, the color difference between the real object and the photo is more or less unavoidable, we will try our best to present it in kind, and friends who are sensitive to color difference, please contact customer service before purchasing.

What is our delivery cycle?

The production cycle of customized products is 10-15 days. During the production period, you can watch the production process of the ordered products. Please contact customer service for details.

What are the precautions for freight logistics?

If you have not received the goods after delivery for too long or have any questions about the product after receiving the goods, please communicate with the customer service after-sales in time. Unpack and check whether the goods are in good condition before picking up the goods. If you have any questions, please do not pick up the goods and contact us in time.